Case Studies (Samples)
A platform were online event could be streamed online and audience get live experience of the event. User experience was of paramount importance. User should get a feeling as if he is attending the event with his friends interacting with them as well as the performer, LIVE from anywhere.
Our main challenge in this project was creating a Real life experience of a live stage show.
We developed a web platform which enables thousands of viewers across the world to view the stage program online, make comments, electronically express emotions, chat, clap etc. The application was interfaced with social Medias like face book and twitter to post comments and express share, like etc.
Main features of the system were:
We have provided the customer with a platform which not only does live streaming of the event but also give the amazing user experience and moments while on the show.
Automotive aftermarket is a huge business with various manufactures, suppliers, traders dealing with numerous spare parts of vehicles. It was a daunting challenge for one of our customers who had a fairly large customer base in automotive spare parts aftermarket. ACES – the Aftermarket Catalog Enhanced Standard were the standard for the management and exchange of automotive catalog applications data. With ACES, suppliers can publish automotive data with standardized vehicle attributes, parts classifications and qualifier statements. ACES also prescribed a XML format data for trading partners to use in exchanging vast amounts of catalog information electronically. Vehicle Configuration database (VCdb), the Parts Categorization database (PCdb) also had huge amount of data which has to be integrated by the customer in his proposed application.
The parts, automobile, pricelist data were available from various manufacturer in heterogeneous formats. Automobile and part mapping data were also published various formats by manufacturers.
The customer wanted an online application which helps him to create a catalog of all the spare parts of all the existing manufactures integrating all the above said data and also sell and ship the aftermarket automotive parts directly from the main warehouse and/or a network of manufacturers and warehouses to automotive shops and consumers.
Our main challenges in this project were:
We carefully learned about the automobile domain and the various data standards and formats in which data is available. We analysed the customer requirement and came out with a unique solution which took into account all concerns of the customers as well as the complexity of data ETL process.
We developed the solution with Dot Net framework 3.5 with application developed in C# with MSSQL server 2008 as default database. We created a customised tool which extracts, filter and import required data in various formats into the database. We also developed a shopping portal where the customer could sell and ship the aftermarket automotive parts directly from the main warehouse and/or a network of manufacturers and warehouses to automotive shops and consumers. It creates value in the supply chain by reducing inefficiencies, innovating and implementing cost savings, offering high quality service to high quality customers.
The solution was successfully implemented which helped the customer in a very short span of time to grow their customer base. It also helped the customer to use real-time data to offer fast and responsive services to their clients.
• EMR Data Upload - EMR data should be automatically uploaded by the hospital to a server and the upload should be HIPAA and HITECH compliant.
• e-Assessment by Patient - Appropriate patients are to be sent a request with unique hyperlink to complete an assessment message and email in the patient's preferred language.
• Call back System - A virtual call center is to be provided for the staff to contact patients. Phone numbers are to be auto-dialled using your preferred VoIP service.
• Escalation of concerns – Any serious medical development or follow-up concern should generate built-in triggers which notify the clinical staff in a variety of ways which ensures prompt and effective service recovery.
• Reports – Monthly reports containing departmental demographics, assessment results, and staff performance are to be generated. Clinical provider metrics tie to productivity, satisfaction and utilization. Call back staff hours and call/contact metrics are to be reported.
• Privacy and Security – The system needs to comply with patient privacy and data security requirements defined by HIPAA and HITECH.
Our main challenges in this project were:
Complexity in data uploaded by various Hospitals.
Multi client compatibility of web application for the call back survey.
Hardware telephone system integration as it depends on client’s telephone system which could be of any type.
On analysing the customer requirement we proposed a JAVA based solution which is platform independent. The solution was implemented in a cloud server with options like REST-ful services to parse the patient data automatically uploaded through FTP from hospitals. Unique hyperlinks were sent, to appropriate patients with request to do assessment of their latest ER visit, as emails as well as SMS to their mobile devices. Cron jobs were set in the server to watch any new upload for sending e-assessment requests, alerts for no uploads at the end of the day, upload errors, file/ data errors etc.
Admin module was developed for creating new surveys for various departments which was sent to the patients for their assessment. Call back clerk module was also implemented which enabled the clerks in charge to auto dial the patients one by one and take the survey manually from the patient and fill it up on behalf of the patient. Action triggers and question skipping were possible depending on the answer chosen by the patient. Any serious medical development or follow-up concern triggers notifications to the clinical staff in a variety of ways which ensures prompt and effective service recovery. Various monthly reports including performance feedback of the clinical service providers were generated from the system.
The application was implemented successfully at client’s hospitals successfully which fetched excellent feedback from the client. Staffing costs are greatly reduced by communicating with a significant portion of patients electronically. The system helped in proactive follow up which in turn ensures prompt and effective service recovery.
With the growing number of business units across geographies, organisations have reached a point where it was quite difficult for them to track the resources and effectively utilise their workforce. Companies are under increasing pressure to run more efficiently. They find it challenging to manage resource levels with tight control and to set resource and cost targets for support functions such as Finance, HR and IT. Companies lack visibility to the level of information required to make informed decisions.
One of our customer who is into financial consulting services wanted to create a system to track, analyze and manage resources and resource cost of enterprise-wide support functions for their clients. The system should help to manage resource and track and control resource cost.
Our main challenge in this project was the heterogeneity in HR system and parameters used by various organisations who were potential clients of the system
We analysed the customer requirement and proposed a solution which takes care of all aspects of the requirement and concerns.
We developed the solution with JAVA with MySQL as default database. A user friendly excel survey is sent to the client’s locations. Each location lists resources and the required resource data. Revenue and volumes are entered directly into the Enterprise-Connect system by the location. Role based dashboards for leaders at various levels, including global, regional, divisional.
Resource and cost information in any combination of country, division, location, process, sub-process.
Management analytics, including span of control and process efficiency.
Online comparisons to prior periods.
Exportable to excel, for flexible analysis.
Role based dashboards with
Pre-configured sets of graphs, by management role.
Clearly presents key management control points.
Easy comparisons between statement dates, to identify what has changed.
Ability to customize to fit your business structure, and key control points.
In addition to role based dashboards, data can be exported to excel for flexible modeling and analysis. Resource and cost data can be modeled to include any combination of location (global region, country, city), Process, Sub-Process, Cost Center, Employee type, Employee Grade, Employee Tier etc.
We successfully implemented the application and the client is satisfied with the solution which connects resource information to the decisions that drive results
One of our customers wanted to have a comprehensive suite which helps professional closed groups for collaboration and effective knowledge sharing. They wanted a tool to manage and coordinate these collaboration groups. These powerful collaboration groups could thus bring together different sectors and industries to join forces on challenges and innovation. So in case any organization is facing a challenge that is relevant to the complete sector, industry, or beyond and the organization is unable to solve a problem internally, they can team up with other organizations or people and solve it together.
Our main challenge in this project was the customer wanted a product which was in compliance with the world class professional / social networking sites like LinkedIn and Facebook. We also needed to develop defined quality and performance metrics and introduce the concept of a global delivery model to the client.
We developed a web platform which was on a par with the other world class sites of similar nature.
Along with various standard features in a social networking site, members were given option to post their challenges / problems online and seek solutions through internal discussions. If an internal solution is not reached, they can invite external solvers for help. All the features like private groups; Challenges, Messaging, Daily mail update, blogging, link to twitter etc were developed.
The members could reach out and collaborate with external parties like partners, suppliers and even customers. The solution effectively structures and promotes communication, collaboration and knowledge sharing within and between teams, groups and departments. It helps employees perform their best and encourages their involvement by allowing collaboration and discussions, while preventing time-draining activities.
Any Insurance company need to verify the application and the supporting documents submitted by the applicant of the insurance policy. The process is usually time-consuming when done manually. Our customer who is a key player in the insurance industry wanted to automate the agent network and the verification process by developing a customised solution. The process was not highly automated resulting in higher costs of data verification and processing. As the process was not automated and was time-consuming the customer had minimal visibility into the execution process which also resulted in under utilisation of the resources.
Our main challenge in this project was reducing the cycle time of verification process.
We developed an application which automates the entire process of verification of Insurance policy .
The program resulted in considerable time and cost saving of the entire verification process. Qualitative benefits include: